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Privacy Policy

Last updated: 17 January 2026

Hi - I’m Karo. This privacy policy explains how I collect and use personal information when you use karovscode.com or contact me.

Who I am

Karo vs Code
Legal entity: Design Wellness International Limited (company no. 13714232) trading as Karo vs Code.
Email: karo@karovscode.com
Website: karovscode.com

In this policy, “I”, “me”, and “my” refer to the business above.

What I collect

Information you choose to share

This may include:

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    your name and email address
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    the message you send (and anything you include in it)
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    your website URL and the details you share about your setup
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    call/booking details (if you book a call)
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    if you become a client: billing information and project info needed to deliver the work
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    billing details needed for invoices and accounting

Information collected automatically

When you use the website, some technical information may be collected automatically, such as:

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    device/browser type
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    pages you view and how you move through the site
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    approximate location (derived from IP address)

Some of this may be collected through cookies if you choose to accept them (see Cookie Policy).

What I use your information for

I use personal information to:

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    reply to enquiries and messages
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    manage calls/appointments
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    provide services you request (e.g., audits, stabilisation, builds, support)
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    send invoices and keep accounting records
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    keep the website secure and running properly
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    understand how people use the site (analytics): only if you accept analytics cookies

Legal basis (UK GDPR)

Under UK data protection law, I rely on one or more of these lawful bases:

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    Contract (to provide services you request, or to take steps before a contract)
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    Legitimate interests (to run my business, reply to enquiries, and keep the website secure)
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    Legal obligation (for example, tax/accounting records)
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    Consent (for analytics cookies and any other non-essential cookies)

Payments

If you pay me by bank transfer, I’ll process the information needed to:

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    issue invoices/receipts
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    confirm payment
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    meet accounting/tax obligations

I don’t collect or store card details.

Who I share your information with

I only share personal information with suppliers when it’s necessary to run the website or deliver services. This may include:

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    website hosting and infrastructure providers
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    email provider(s)
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    booking/scheduling provider(s)
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    analytics provider(s) (only if you accept analytics cookies)
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    embedded media services (for example, podcast players), which may set cookies or collect technical data

I do not sell your personal information.

International transfers

Some suppliers may process data outside the UK. Where that happens, I use appropriate safeguards (for example, UK-approved transfer mechanisms).

How long I keep your information

I keep personal information only as long as needed:

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    Enquiries: typically up to 24 months after last contact
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    Client and invoicing records: typically 6 years (to meet tax/accounting obligations)

Your rights

You may have rights to:

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    access your data
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    correct inaccurate data
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    ask for deletion (in some cases)
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    restrict or object to certain processing
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    withdraw consent (where consent is the basis)

To make a request, email karo@karovscode.com.

Complaints (UK)

If you’re unhappy with how I handle your information, you can complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

I may update this policy from time to time. I’ll update the “Last updated” date when I do.